Terms & Conditions Agreement

Waypoint Crew exclusively caters to adult excursions. Participants must be at least 18 years old to reserve or attend any of our outings.

For day hikes, well-behaved pets are permitted, though not for weekend excursions. If you bring your dog on a day hike, you are solely responsible for its behaviour and must ensure it remains on a leash at all appropriate times, particularly around livestock, along roads, and near cliff edges.

Failure to adhere to these regulations will result in non-acceptance of the trip, with no refund offered.

Unless explicitly stated otherwise, all events are managed by Waypoint Crew, and by reserving or joining a trip with us, you are consenting to these Terms and Conditions.

For events organised with third-party providers, separate Terms and Conditions will apply, which you must agree to before participation.

Health Conditions and Emergency Care

Your personal well-being is our utmost priority. You must ensure that you are medically fit for the trip you have booked.

Please inform us of any medical conditions or concerns that may affect your or others' enjoyment of the trip, including but not limited to asthma, diabetes, heart conditions, and allergies, before the trip.

In the event of a medical emergency, you consent to the administration of First Aid measures by the group leader or any other individual with current First Aid training. You further consent to any necessary medical treatment administered by Emergency Services.

Acknowledgment of Risk and Insurance

By participating in activities offered by Waypoint Crew, such as hiking, cycling, and outdoor pursuits, you acknowledge the inherent risks involved and confirm your medical fitness for such activities.

You are responsible for your safety, including being cautious on slippery surfaces, near electric fences and barbed wire, and staying away from cliff edges. You agree not to engage in any activity that may endanger others or their property.

We recommend acquiring appropriate insurance for our day hikes and weekend trips. The BMC offers suitable policies at reasonable rates.

It is advised not to bring valuables on our trips, as all baggage and personal items are brought at your own risk. Waypoint Crew is not liable for any loss, damage, or accidents involving personal property.

Payment and Refunds

Membership

For annual memberships, payment is processed upon purchase and is valid for one year. Payment is made via a third-party company, 'Go-Cardless.' Membership offers are valid for one year only, and any changes to membership will be notified in advance. Refunds will not be issued under any circumstances.

If you cancel your membership and wish to re-join, you may be subject to a new membership fee, and the previous price cannot be guaranteed.

Cancellation of membership will result in rebooking for future hikes and trips as a non-member, with a refund issued for member tickets.

Overnight Trips

A non-refundable deposit is required for trips involving an overnight stay. Failure to make full payment by the advertised deadline will result in cancellation of your booking, with no refund for the deposit.

Once full payment is made for an overnight trip, refunds are not provided for personal circumstances preventing travel. However, you may sell your fully paid space to another participant, subject to our discretion and conditions.

Day Trips

Payments for day hikes and events are non-refundable. However, if you cannot attend, you may sell your ticket to another individual. Notify us via email once payment is received, including the name of the new ticket holder.

Cancellation or Alteration of Events

Some advertised walks and trips are subject to change due to weather conditions, prioritising safety.

Waypoint Crew reserves the right to cancel events due to force majeure or unforeseen circumstances beyond our control, such as terrorism, natural disasters, epidemics, or political instability. In such cases, you may transfer your payment to an alternative event or request a refund, excluding any non-refundable expenses incurred.

You agree to comply with the decisions of our event leader, whose judgment regarding safety is final. Individuals posing a risk to themselves, or others may be asked to leave the trip without refund.

Participants must adhere to local laws and regulations during trips. Any illegal activity may result in immediate expulsion from the trip, without entitlement to a refund.

Waypoint Crew reserves the right to alter trip details or cancel activities due to external factors, such as adverse weather conditions, prioritising safety.

Transportation

For trips excluding transport, Waypoint Crew is not responsible for changes or cancellations made by third-party service providers, such as airlines or trains. It is your responsibility to make alternative arrangements in such cases.

Clothing and Equipment

Appropriate clothing and equipment are essential for all activities, including sturdy hiking boots, weather-appropriate attire, and waterproof layers. Participants deemed inadequately dressed may be prohibited from joining the event, with no refund provided.

Photography and Videography

You consent to the use of images and videos of you taken during Waypoint Crew activities for promotional purposes, across various media platforms. This includes our website, Instagram page, and press articles. You grant us perpetual, royalty-free, worldwide, irrevocable rights to use such images.

If you do not wish for your images to be used, notify us within 10 working days of the trip, and we will honour your request.

We may request to reshare photos posted in private groups, respecting your permission beforehand.

Privacy Policy & Cookie Policy 

By consenting to Waypoint Crew's Terms & Conditions, you are also acknowledging and accepting our Privacy Policy and Cookie Policy.